There are some UK postcodes (e.g. Scottish Highlands and Islands, Scilly Isles, I.o.M, and N. Ireland) where delivery is more costly for certain items. Should we not be able to deliver an order economically we will contact you to discuss the options. This usually applies only to orders which weigh more than 2kg or are larger than a Royal Mail medium parcel. We are sorry that this cannot be managed automatically but we are a small company and cannot do that at the moment.
Please allow four to five working days days for delivery.
Next-day delivery is sometimes possible if we receive your order early enough and the service is available to your postcode at a reasonable cost. There is a surchage for this service.
We also deliver to France, Ireland, Italy, Germany, Netherlands, Spain, USA & Canada. Where possible we use a 3+ day UPS service and it is available to mainland destinations only. Sometimes we have to use Hermes because of the size of the parcel. Some items are too big or heavy for international delivery and we will contact you to discuss possibilities.
If in any doubt, please call us on 01743 588820 (office hours) or email us at email@example.com.
Please note, we may bend longer stems to fit into the delivery box; they can easily be bent back on arrival.